Last Updated: October 28, 2026

Big Tree Plantation (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy & Cookie Policy explains how we collect, use, and protect information when you visit our website at https://www.bigtreeplantation.com, contact us, submit a form, or make a reservation or purchase.

Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website, including:

• Name, email address, phone number, and mailing or billing address

• Information submitted through contact forms or inquiries

• Photography reservation details and scheduling preferences

• Purchase and transaction information

• Any additional information you choose to provide

We may also automatically collect technical and website usage information, such as IP addresses, browser types, device information, pages visited, and interactions with our website.

How We Use Your Information

We use the information collected through our website to:

• Respond to inquiries and communicate with visitors

• Process reservations, purchases, and payments

• Provide booking confirmations and transaction-related information

• Manage customer requests and provide support

• Monitor website performance and improve the visitor experience

• Maintain website functionality and security

• Comply with applicable legal and accounting requirements

We do not currently use advertising pixels or targeted advertising tracking tools.

Contact Forms and Communications

When you submit a form through our website, we collect the information you provide to respond to your inquiry or process your request.

Form submissions are stored within our WordPress website and delivered to designated Big Tree Plantation email accounts.

We use this information for business communications, reservation management, and customer service. We do not sell information submitted through our forms.

Reservations and Online Payments

Big Tree Plantation offers online reservations and payments for certain services, including photography sessions.

Our website uses WPForms with Stripe to securely process online payments. Payment information is handled by Stripe through its payment processing technology. Sensitive payment card details are transmitted directly to Stripe rather than stored on our WordPress website.

Big Tree Plantation may retain transaction information, including payment status, transaction identifiers, reservation details, and limited payment method information, for order management, recordkeeping, and customer service.

Stripe processes information according to its own privacy and security practices.

For more information, please review Stripe’s Privacy Policy.

Website Analytics

Our website uses Google Analytics 4 (GA4) to understand how visitors interact with our website and identify opportunities to improve its content and functionality.

Google Analytics may collect information such as:

• Pages visited and time spent on the website

• General geographic location

• Browser and device information

• Website navigation and interactions

• Technical information related to website performance

We use this information to evaluate website performance and improve the visitor experience.

We do not currently use Google Analytics for advertising remarketing or personalized advertising campaigns.

For additional information, please review Google’s Privacy Policy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality, maintain security, and understand how visitors use our website.

Cookies are small text files stored on your device when you visit a website. Some are necessary for website features to function properly, while others help us understand website usage.

We generally classify cookies into the following categories:

Essential Cookies

These support necessary website functions, such as security, form processing, reservations, and payment functionality. Essential cookies may be used without optional analytics consent where permitted by applicable law.

Analytics Cookies

These help us understand how visitors use our website through services such as Google Analytics. Analytics cookies are optional and are managed through our cookie consent system.

Marketing Cookies

We do not currently use advertising or remarketing cookies for targeted advertising. If we introduce these technologies in the future, we will update this policy and our consent settings as appropriate.

Cookie Consent and Your Choices

We use WPConsent to manage visitor preferences for nonessential cookies.

When you visit our website, you may be presented with options to accept, reject, or customize your cookie preferences.

Optional analytics tracking is configured to require your consent before its tracking scripts are enabled.

You can change your cookie preferences at any time by selecting Cookie Preferences in our website footer.

You may also manage cookies through your browser settings. Disabling certain cookies may affect website functionality, including features needed for forms, reservations, or online payments.

Cookies Used on Our Website

The following list identifies cookies and related services configured in our website’s cookie management system, including their purposes and duration.

This information is maintained through WPConsent and may be updated as website services change.

Sharing Your Information

Big Tree Plantation does not sell your personal information.

We may share information with trusted service providers when necessary to operate our website and provide our services. These may include:

• Website hosting and maintenance providers

• Google Analytics for website performance measurement

• WPForms for form submissions and reservation processing

• Stripe for payment processing

• Email and communication service providers

These providers may process information on our behalf or under their own applicable privacy policies.

We may also disclose information when required by law, in response to lawful requests, or when necessary to protect our rights, property, customers, or website.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, respond to inquiries, manage reservations, maintain business records, and comply with applicable legal requirements.

Information submitted through website forms may be retained in both our WordPress website and designated business email accounts.

Retention periods may vary depending on the type of information and its intended purpose.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

Our website uses HTTPS encryption to help protect information transmitted between visitors and our website. Payment card information is processed through Stripe’s secure payment technology.

While we take steps to safeguard information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

To submit a request, email service@bigtreeplantation.com.

We will review and respond to requests in accordance with applicable laws. Certain information may need to be retained for legitimate business purposes or to comply with legal, accounting, or regulatory obligations.

Depending on your location, you may have additional privacy rights under applicable law.

Third-Party Websites

Our website may contain links to third-party websites or services, including external reservation or payment services.

We are not responsible for the content, security, or privacy practices of websites we do not operate. We encourage visitors to review the privacy policies of those services before sharing personal information.

Children’s Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent. If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy & Cookie Policy periodically to reflect changes in our website, services, data practices, or applicable legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy & Cookie Policy or how your personal information is handled, please contact us:

Big Tree Plantation

2544 S Waynesville Rd
Morrow, OH 45152

Email: service@bigtreeplantation.com

Website: https://www.bigtreeplantation.com